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“We value the
opinion of our generous donors and shoppers. Without
your goodwill, there would be no Goodwill Industries.
Please take a moment to complete the donor survey below.”
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Frequently
Asked Questions |
About
Us
| What is Goodwill? |
Goodwill Industries of KYOWVA Area, Inc. is a human
services agency and network of not-for-profit businesses.
Our mission is to help people with special needs and
barriers to employment improve their quality of life
through education, training and work related services.
We serve people in five WV counties and 4 in KY. Goodwill
employs over 165 people and operates 8 retail stores
and other businesses to help fund programs and to
provide job training and employment opportunities
for our clients.
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| Who owns Goodwill? |
No one. We’re a nonprofit corporation. A Board
of Directors, made up of business and community leaders,
oversees our agency. Our President/CEO directs our
day-to-day operations.
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| Is Goodwill a business or
a charity? |
We’re a charity that runs a business. Goodwill
is a 501 (c) (3), nonprofit organization that funds
its social service programs through revenues generated
by its donated goods business.
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| Are all Goodwills around the
country the same? |
Goodwill Industries International is an association
of more than 200 autonomous member organizations,
each governed by a local board of directors.
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| Does Goodwill only provide
services to people with disabilities? |
We serve people with disabilities and special needs,
including former welfare recipients, single mothers,
recent immigrants, high school dropouts and individuals
with a history of chronic unemployment, incarceration
or substance abuse.
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Donating
| Why should I donate to Goodwill?
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Goodwill is local and it's
linked to a great cause. When you donate to Goodwill,
you help us help others right here in theTri-State
area to build our community one job at a time. An
average of 90.2% of all revenue raised by Goodwill
from the sale of donated goods supports job-training
and rehabilitation programs for people with disabilities
and other barriers to employment right here in this
area. The other 9.8% meets administrative costs.
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| What happens to my donated
items? |
Goodwill employees and clients sort and prepare the
broad selection of quality donated items for sale
in our value-oriented Goodwill retail stores and on
our internet auction site. Incoming items are screened
by Goodwill personnel against established quality
and selection criteria. The generated revenue from
the sale of these donations is then invested in our
many programs to give the disabled and disadvantaged
in our community a hand up.
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| Will my contribution stay
in our area? |
Yes. Contributions of goods and
money made to Goodwill support programs and services
provided by Goodwill Industries of KYOWVA Area, Inc.
in the Tri-State region
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| Do you repair items I donate?
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No. Nowadays, the cost of repairing
items greatly exceeds the price we charge in our stores.
In addition, we focus our training programs on vocations
that meet current employer demands.
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| How can I donate to Goodwill?
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Just drop off your items at any of our retail stores
or our Attended Donation Centers in the Tri-state
Area, Williamson, WV or Pikeville, KY. To find the
donation center nearest you, click on the map on our
retail page. When you go, you'll receive a receipt
for your donations, which can help you at tax time
if you itemize, and you'll be helping people in our
area overcome barriers to employment.
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Sales/Shopping
| Why do you sell stuff you
get it free through donations? |
We incur many expenses while collecting, transporting,
sorting and selling the donated goods. They include
salaries and benefits, light bills, and gas and tires
for our vehicles. And we utilize the revenues generated
by our stores to fund a wide array of local employment,
training and counseling services.
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| Why sell the items instead
of giving them away? |
The resale of the goods is an important
means of paying for our programs that assist people
with disabilities and disadvantages.
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| What happens to items that
aren't sold? |
Our goal is to try to generate
money to fund Goodwill programs from every item that
is donated. As for items that can't be sold in our
stores, we've found other creative uses for them.
We recycle old clothing scraps into industrial wipes
(cleaning cloths) for industrial buyers. Other items
that are too damaged for retail sales are sold to
salvage brokers who then ship the material to third-world
countries. Roughly 99% of all donated goods are re-sold
in some way, shape or form. Goodwill provides a valuable
recycling service to our community. We receive more
than 4.6 million pounds of donations every year diverting
tons of goods away from our landfills.
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